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anran dvr didnt come with a manual!!!! I need one plz where can i download it(6/15/2015)

Lion King

I have Anran HD IP Camera AR-24NR-WIFI. I need to reset camera to factory defaults because I cannot access it via web. It send me timeout mesagge. How do I do this?((5/30/2015)


I have a HD 1080P 2.0 Megapixel Onvif Varifocal Waterproof IR Security IP Network Camera. I purchased this unit used. I can login into the camera using admin, but unable to make any changes to the camera system. The camera needs to be reset. Can you provide me with instructions or saftware to reset the camera?(5/28/2015)


I have Anran HD IP Camera (cannot find model number anywhere on box or device). I need to reset camera to factory defaults. How do I do this?(5/25/2015)

jun shao

I cannot connect the IP camera, need support. Please advice how to proceed.(5/24/2015)


How do I reset Anran AR-VDB-221-WIFI I cannot connect to it and need to reset to default(5/16/2015)

Ez J

I see posting here emailing was a waste of time.(3/26/2015)


cms will no longer search for wifi in net service. nothing comes up(3/16/2015)

Ez J

I got 2 AR-AP2GA-WIFI cameras. One has stopped after 2 weeks use. Is there some way to factory reset the camera?(3/8/2015)

Ez J

Hi, (3/8/2015)

Al Smithson

Purchased a AR-AP2GA-POE and the installation disc was broken. Can you provide a down load of the disc or a physical copy of the disc? Thanks(2/4/2015)


Good morning, I want to purchase your Item#:14011701122300, but I see it is a fixed position lens. Anyway, I would like to mount it on the wall, and have the focus on a window on the same it possible to rotate the complete housing of the camera? Thank you.(11/7/2014)


Hi, Whats your best PTZ HD camera for outside use ? Thanks Jan(8/2/2014)


You need to clean up the SPAM postings that are filling up your website. You really to add some proper support for firmware for the cameras and for operating systems. You have a potentially good product but no support at all, for issue like not working properly on Windows 8 8.1 - So very sad.(5/21/2014)


Hello, I bought a CCTV Security Network Mobile 3G Real-time 8CH DVR H.264 Digital Video Recorder for 2 years. since there was problem on recording. I would like to make an restore firmware of this DVR. would you please advice me where to download this firmware for restore?(3/16/2014)


Hi, I recently purchased a 1080 2M outdoor dome camera and I cannot connect via ipad or android phone. I have a number of ip cameras and there are no issues with them.. is there a way to reset or software upgrade for the camera? Thanks(12/15/2013)

Martin Tre

Hello, i purchased an IP Cam AR-VD128B Can you please tell me where i can get the newest firmware for the Anran Cams? Thanks in advance(11/22/2013)


Hello. I recently purchased you Anran AR-VGB101-IP2 model. I would like to be able to access both the video stream and a still picture directly. Can you please assist on how to access these? The manual that came with the camera does not provide information. Thank.s(10/24/2013)


Recieved my order quickly and successfully installed them,Thanyou.(11/29/2011)

Sergey Nuraev

I have successfully received my order. Thank you very much. Well work! (6/10/2011)

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