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  Home >> User Guide >> Questions about Cameras

The focus on my camera is going out, how to I refocus it?

Most of the cameras we carry have a locking screw on the focus adjust area of the lens.  Take apart the camera carefully and near the lens there should be
a set screw.  Loosen the screw and adjust the focus of the lens by turning the lens left and right.  Once you get the focus right, tighten the screw back down.

Why is my camera showing all white when it's in night vision mode?

The LED light is reflecting off the dome of your camera and blinding your lens.  To correct this problem, please remove the dome/lens cover and pull the little foam gasket around the lens out until it is flush with the inside of the dome/lens cover.  This will block the IR lighting from reflecting back into the lens and blinding it.

I cannot get any video from any of my cameras.

Make sure that your pigtails are wired into your power supply box correctly. The wire with the white stripe or white writing connects to the red or positive terminal. 


About us
About us
Contact us
Payment Term
shipping methods
FAQs
Returns policy
Privacy Policy
Term and conditions
Installation Support
how to run cables
how to mount cameras
PTZ Camera Install
3G Mobile & iPhone Devices Installation
Questions about Cameras
Frequently asked questions concerning DVR's
IP Camera Installation
Information & Help
DVR
Cameras
DVR Network Setup
Remote Network Setup
Knowlege of Security system
CCTV Buyers Guide
CCTV Glossary

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