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12/16/2017 Search Advanced Search
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yan.eyo

User Guide
About us
   About us
   Contact us
   Payment Term
   shipping methods
   FAQs
   Returns policy
   Privacy Policy
   Term and conditions
Installation Support
   how to run cables
   how to mount cameras
   PTZ Camera Install
   3G Mobile & iPhone Devices Installation
   Questions about Cameras
   Frequently asked questions concerning DVR's
   IP Camera Installation
Information & Help
   DVR
   Cameras
   DVR Network Setup
   Remote Network Setup
   Knowlege of Security system
   CCTV Buyers Guide
   CCTV Glossary
  Home >> User Guide >> FAQs

Q: How do I place orders?

A: 1).Click the link which you are interested.
 2).After you pick your order,then submit your order,or send the message to us:
anranzoe@gmail.com.
 3).Offer all the information in detail ,as for your mail, full name, address. and the item NO. size ,total quantity.
 4).After confirm your order and payment,we will deliver your order parcel in time.

Q: How do I pay you?

A:  Currently ,As for order parcel,We only accept payment by paypal , western union,Wire Transfer(T/T),Money Gram,
P.S: If you would like to pay by Werstern Union or Wire Transfer,be more convenient for us,we must promise to offer you the best 2% discount on the total Amount. if you would like to pay by other terms of payment,such as L/C,pls promptly inform our export manager through E-mail.

Q: How can i get a discount for my order?

A: We offer our regular client the best discount price . The more you order,The more you save

Q: If I need to order the items which aren't on the website, you can find them for me?

A: That is OK,actually,we have our own coadjutant factory, we are in position to supply OEM for our customers . if your preorder quantity is up to 100 pieces per pattern,we can manufacture them as requested for you.if it is not up to that quantity,We also can find many branded-product from other factories.if you are in need,please feel free to contact with us,thanks!

Q: What's the minimum order ? Can I order a pair /piece ?

A: We don’t have minimum orders request, You are welcome to order a sample to confirm our quality, then order in bulk.

Q: How will the products be shipped? How long until I receive my products?

A: 1)Generally speaking, we will deliver goods within1-2days after receiving your payment.The express way delivers goods ,such as TNT,DHL,FedEx,EMS,UPS. We will provide you the delivery tracking No .You can receive your products within 5-7days after delivering goods

2)if customer needs other ways to deliver goods in bulk,such as by sea, please promptly inform export manager through message)

Q: What if I have other questions?

A: During regular business hours of GMT +8 AM – 18:30PM Monday thru Friday, the quickest way to reach us is through Live Chat. For other contact methods,check and contact us

Q: what if my replica goods are blocked by customs?

A: We are one of years experienced supplier, it is abnormal for our goods to be blocked we cooperate with the most professional express company to ensure the safety and speed of delivery to satisfy our valued customers,.But if unfortunately blocked by the customs,we will resend half of your order to you for free.

Q: What about custom tax or duty?

A: It is not common for you to have to pay tax/duty .as a rule,there is no additional customs fee.But Customs policies vary from country to country. You may be subject to import duties and taxes,which are enforced once a shipment reaches your country,In the event that charges for customs clearance should be at your expense.

Q: What is your return policy?

A: Considering we only deal with high quality bags, thus you can be sure that there will be no return at all. Should return be required for some reason, due to defects, just inform one of our customer service personnel, and you shall expect a satisfying yet effective solution from him/her.


 

About us
About us
Contact us
Payment Term
shipping methods
FAQs
Returns policy
Privacy Policy
Term and conditions
Installation Support
how to run cables
how to mount cameras
PTZ Camera Install
3G Mobile & iPhone Devices Installation
Questions about Cameras
Frequently asked questions concerning DVR's
IP Camera Installation
Information & Help
DVR
Cameras
DVR Network Setup
Remote Network Setup
Knowlege of Security system
CCTV Buyers Guide
CCTV Glossary

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